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How demo88 Handles Your Personal Information

Your account data, payment details and session activity are handled with clear purpose at demo88 — collected only for what we need, stored securely, and never sold to third parties.

Account Data ProtectedNo Third-Party Data SalesDANA, OVO, GoPay Wallet PrivacyCookie Controls AvailableData Access on Request
demo88 How demo88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send a written data request or privacy concern to our support email. We aim to respond with a clear answer about your account data within a reasonable timeframe.
Live Chat Open the live chat window on demo88 to ask about what data we hold on your account. Have your registered email or wallet reference ready to confirm your identity.
Account Settings Some data preferences — including cookie controls and communication opt-outs — are manageable directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Our approach to data security is built around limiting what we collect, protecting what we store, and giving you a clear path to review or correct it. Account access uses session tokens that expire after inactivity, and payment wallet references — whether DANA, OVO or GoPay — are handled only through the payment processor's own secure channel.

Cookie Controls

We use functional and analytics cookies. You can adjust cookie preferences via the consent tool shown on your first visit or through your browser settings at any time.

Account Security

Login sessions are protected by OTP verification sent to your registered contact. Expired sessions are cleared automatically, reducing the risk from shared or public devices.

Data Retention

We keep account data for as long as your account is active and for any period required by applicable law. Closed accounts have their personal data reviewed for deletion on a scheduled basis.

Request or Correct Your Data

You can request a copy of the data we hold on your account or ask us to correct inaccurate details. Contact support via live chat or email with your account reference to start that process.

Privacy Policy Questions Answered

Below are the questions account holders in Indonesia ask most often about how we handle their data. If your question is not covered here, our live chat team can pull up your account record and give you a direct answer.

We collect your name, email address, date of birth and the contact detail you register with. Device type and login timestamps are also recorded for account security purposes.

Wallet identifiers are passed to the payment processor to complete your deposit or withdrawal. We do not store your full wallet credentials beyond what the transaction process requires.

Yes. Submit a deletion request through live chat or email. We will review it against any legal retention requirements and confirm what can be removed and within what timeframe.

We share data only with service providers who process payments or support platform operations — and only for those specific purposes. We do not sell your data or share it for advertising.

Contact support via live chat with your account reference and the correction you need. For identity-verified fields, we may ask for a document to confirm the change before updating.

We use functional cookies to keep your session active and analytics cookies to understand how the site is used. You can manage these through the consent tool or your browser settings.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.